VoIP Telephony

Many businesses are realising that instead of tying up capital in an office telephone system they can get an equivalent (or in many cases superior) set of facilities by taking advantage of Octagon Telecom’s latest business grade, Voice over IP (VoIP), network-based, next generation telephone service.

A hosted telephony service is a revolutionary way to deliver the facilities you need from an office phone system, without the capital outlay, on-going maintenance or support challenges of a system located on your site(s).

Do not confuse this business oriented VoIP service with consumer brands like Skype. Our Hosted VoIP service is optimised for businesses like yours.

Our service provides a considerable range of both simple and advanced business features delivered over a data network connection to centralised servers, remotely hosted in dedicated data centres. The flexibility and major financial, business and technical benefits make this an option you shouldn’t ignore.

Top benefits:

• Reduced costs – next to no capital outlay, no maintenance, no upgrade charges

• Predictable pay-as-you-go pricing

• Highly reliable with disaster recovery built in

• Huge range of features that users can manage themselves

• Multi-sited organisations can act as a single entity with one numbering plan and with all their inter site calls being totally free of the usual per minute charges

• Particularly effective for serving home and remote workers so that they benefit from the full set of features of your phone system

SIP Trunking

Even if you aren’t ready to move to a fully hosted service for all your sites, it’s still possible to enjoy a number of the benefits of next generation telephony. In its simplest form this involves setting up a VoIP connection from your phone system and using this for your inbound and/or outbound calls, instead of using traditional phone lines like ISDN.

If your phone system supports the SIP protocol and is approved for connection to our service, then you need no additional hardware to get SIP trunks up and working. In fact we can potentially turn on your SIP service within a day!

If this isn’t possible then you can use a gateway product from Octagon Telecom to link it to our SIP trunking service. It means you can benefit from the investment made in your existing phone system while at the same time replacing your expensive ISDN circuits. This approach also allows a gentle and often seamless migration path towards a fully hosted telephony service.

Hosted Voice over IP & SIP

Hosted VoIP is a feature-rich IP Telephony product with all the core features an end user would expect as well as a whole host of value added features. The Services includes an easy-to-use web-based control panel for managing individual and network features as well as on-net free calls.

Hosted VoIP is particularly attractive to the SME market space for 1-250 employees, as it offers a low cost of entry and rich feature sets. The solution can, however, be attractive to all end customer types ranging from individual home workers to multi-nationals.

How it works

IPVS is a hosted IP telephony solution providing a full range of telephony features over a broadband connection using IP phones.

Some of the many benefits of IPVS include the ability to configure and manage the system from any location using the feature-packed web administration portal. The portal provides access to advanced management features ensuring the IPVS users will never lose calls from their customers. Users also benefit form free on-net calls with other users, voicemail to email an call diverts. Analysis of inbound and outbound calls is standard feature of the service.

Customers can usually retain their existing numbers and use them with IPVS. The phones and numbers are portable and can be used at virtually any location worldwide by connecting to a suitable broadband connection.